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Home > FAQ

iFreelance Help Frequently Asked Questions

 

• General
  • What is iFreelance.com?
  • How is iFreelance.com different from other freelance websites?
  • How do alerts work?
  • How do discussions work?
  • What is the policy on public project discussions?
  • How do watches work?
  • How do I modify my user information?
  • How do I modify my login name or password?
  • How do I modify my email settings?
  • What is a Featured Project?
  • What is a Featured Service Provider?
  • How do I contact an iFreelance.com representative?
  • What are the Customer Support hours of operation?
• Buyer
  • How does iFreelance.com help me find service providers for my project?
  • How do I contact a service provider I am interested in hiring?
  • How much will it cost me to use iFreelance.com?
  • Profile Related
    • How do I modify my profile?
    • How do I modify my profile's photo and logo?
  • Project Related
    • How do I post a project?
    • How do I modify my project?
    • How do I upgrade my project to a Featured Listing?
    • How do I invite a provider to bid on my project?
    • How do I add an attachment to my project?
    • How do I extend my project's bidding phase?
    • How do I make an announcement to my project's bidders?
    • How do I discuss the details of a bid with its provider?
    • How do I issue an award for my project?
    • How do I retract an award I have already issued?
    • How do I pay the service provider that has accepted my project award?
    • How do I use the project workspace?
    • How do I review a service provider?
    • How do I cancel my project?
    • How do I keep track of my projects?
    • How do I modify my project's listing category?
    • How do I modify my project's listing subcategory?
• Provider
  • How does iFreelance.com help me find work and earn money?
  • How do buyers contact me?
  • How do I cancel my account?
  • Profile Related
    • How do I post my profile?
    • How do I modify my profile?
    • How do I create my portfolio?
    • How do I modify my portfolio?
    • How do I modify my profile's photo and logo?
    • How do I upgrade my profile to a Featured Listing?
    • How do I access my Marketing Tools?
    • How do I access my Performance Tools?
    • How much will it cost for me to use iFreelance.com?
    • How do I modify which contact fields are displayed on my profile?
    • How do I modify my profile's alert settings?
    • How do I modify my profile's membership level?
    • How do I modify my profile's membership payment plan?
    • How do I modify my membership payment method?
    • How do I modify my profile's listing category?
    • How do I modify my profile's listing subcategories?
    • Why can't my profile be listed in multiple primary categories?
    • How do I deactivate my profile?
    • How do I activate or reactivate my profile?
  • Project Related
    • How do I ask the buyer a question before submitting my bid?
    • How do I submit my bid for a project?
    • How do I modify my bid?
    • How do I discuss the details of my bid with the project's buyer?
    • How do I add an attachment to my bid?
    • How do I seal my bid?
    • How do I retract my bid?
    • How do I receive payments from buyers?
    • How do I use the project workspace?
    • How do I review a buyer?
    • How do I submit a winning bid?
    • How do I keep track of my projects?
    • How will I be notified when new projects come online?
    • How will I know when a project has been awarded to me?
• Troubleshooting
  • How do I recover a lost password or login name?
  • After I register and/or login, I am taken back to the login page. What should I do?
  • I am not receiving any email from iFreelance.com. What should I do?